PRIVACY AND DATA POLICY

Privacy and Data Policy

Information We Collect

At Soniquence, we collect certain personal information to provide an excellent customer experience and access to our services. The information we collect includes: 

- Your name

- Your email address 

- Your IP address

- Your facility's name

- Your facility's postal address

- Your facility's phone number

- Details about your activities and usage on the Soniquence platform

We may also collect additional information you voluntarily provide, such as through contact forms or customer service interactions.

How We Use Your Information

We use the information collected for the following purposes:

1. Providing Platform Functionality

- Sending administrative information about orders, services, and policies

- Ensuring proper site operation and storing preferences 

2. Fulfilling Requests

- Managing your account, orders, and transaction history

- Enabling communication features like sharing lists

3. Business Operations 

- Analysis to improve services and develop new offerings

- Security monitoring and fraud prevention

- Compliance with legal obligations

4. Personalization

- Tailoring the experience with relevant products and content (with consent)

5. Marketing Communications

- Sending promotional emails and mailings about our offerings (with consent)

We do not sell or lease personal information without permission or legal requirement. You can request details about your personal data held by us. Please contact us to correct any inaccurate information.